Senior Business Analyst

Company: Maxor
Location: Overland Park
Posted on: April 19, 2024

Job Description:

Overview
The Senior Business Analyst represents operations / business interests, partnering with business users, stakeholders, and executives to gather and analyze detailed business requirements, create business cases, and develop business process models. The Analyst will identify and evaluate options that meet business needs, support the management and realization of benefits to the business, be aware of budget, resource, and time constraints, evaluate requirements against business needs, and negotiate conflicts between Stakeholders. The Analyst balances strategies against what is functionally, technologically, and financially feasible, and conducts meetings and presentations to share ideas and findings. The Business Analyst leads with a "business" mindset over an "IT" mindset, and is an advocate and voice for the entirety of business requirements. The Analyst is a bridge between the Business users, Operational and Business Executives, and/or Clinical end users (Pharmacists) and the Technical team (Developers and Testers, primarily).

Position Location
This is a remote-based position within the Continental US.

Our Company
Founded in 1926, Maxor is a leading, independent pharmacy solutions platform that improves prescription drug affordability and outcomes. Over time, Maxor has built a unique and complementary suite of services and technology offerings that deliver clinical, financial and strategic value to patients, payors and providers across the pharmacy supply chain. Maxor has a proud heritage of growth and innovation earned over the decades. Amarillo, Texas is the legacy headquarters for Maxor, but our talent base is national. We operate pharmacies and other business operation sites across the United States with more than 1200 employees working from 42 states.

Why Maxor?
Pharmacies are essential to healthcare, with nearly 90% of the US population living within 5 miles of one and seeing their pharmacist an average of 12 times a year. Providing a positive patient experience is crucial to ensuring patients adhere to their therapies. - -At Maxor, we recognize that our employees are our most valuable assets. We actively seek and retain talented professionals who are mission-driven to improve healthcare outcomes for patients. Our employees are essential to their own well-being, finding fulfillment in meaningful work, competitive compensation, diverse and inclusive teams, and limitless career possibilities. - -With a workforce of 1,000+ and almost a century of pharmacy experience, we offer the stability of a Fortune 500 company and the energy and innovation of a startup. Our expertise and technology support the entire pharmacy ecosystem, but our impact goes beyond pharmacy services. -We enable pharmacy care.
Responsibilities

• 
  
• Define and document company business functions and processes.
  
• Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
  
• Act as a liaison between departmental end-users and IT in the analysis, design, configuration, testing and maintenance of systems in support of business processes.
  
• Analyze the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
  
• Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
  
• Create visually appealing / accurate wireframes and application mock-ups.
  
• Identify opportunities for process optimization.
  
• Plan, organize and conducts business process improvement projects.
  
• Assist in the preparation of proposals to develop new systems and/or operational changes.
  
• Participates in user acceptance testing and testing of new system functionality and releases.
  
• Provide end-user support at all levels.
  
• Collaborate with vendors and IT personnel to resolve issues.
  
• Gather requirements and create functional documentation.
  
• Document current and future state business processes.
  
• Develop a deep understanding of organizational functions to identify gaps and areas of improvement.
  
• Work with cross functional teams and internal users to resolve issues.
  
• Lead though influence to get work done across programs, business units and company-wide initiatives.
  
• Work cross-functionally to solve problems and recommend changes to technology solutions and/or business processes.
  
• Collaborate with the demand management team and other external departments to lead the assessment and selection of technology solutions and vendors, including the documentation and management of proposal requests.
  
• Understand project objectives and benefits, documents the business case and project charter, including scope, resources, and initial budget. Share technical and administrative knowledge to others.
  
• Drive project success via formal requirements definition, solution design facilitation, and work with business and technical teams to build detailed test scripts.
  
• Lead and manage testing on projects, including functional, integration and user acceptance testing.
  
• Leverage several project management methodologies to ensure predictable project success.
  
• Lead projects and/or system enhancements.
  
• Promptly report any allegations of impropriety to the Compliance Department.
  
• Comply with Maxor's Ethical Business Conduct policy and Maxor's Compliance Program
  
• Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
  
• Perform other job-related duties as assigned
  
  Qualifications
  
  Education: Bachelor's degree and 3 years of work-related experience, or Master's degree and 1 year of work-related experience
  
  Experience: - - - - - - - - - - - - - - - - - - - - - - - - - - -
  
  • 
    
  • 5+ years directly related to the duties and responsibilities of the position
    
  • 5+ years PBM, preferred.
    
  • 5+ years developing Detailed Reports / Presentations / Requirements
    
  • 5+ years developing Use Case & Test scenarios, desired.
    
    
    Knowledge, Skills, and Abilities:
    
    • 
      
    • Deep understanding of Pharmacy Benefit Management (PBM) business processes including Claims Adjudication, data related processes (e.g. Eligibility data, Provider data, Drug data, Formulary data, Drug Utilization reviews) and their interconnections
      
    • Deep understanding of related PBM standards from NCPDP. Strong plus if candidate also understands CMS regulations related to Medicare & state Medicaid Pharmacy programs.
      
    • PBM domain expertise and strategic thinking to shape the roadmap and enhance PBM strategic initiatives.
      
    • Proven ability to capture requirements, document requirements, and manage requirements using requirements management tools such as Visio, PowerPoint, Excel, and Word formats. Ability to synthesize requirements into user stories, decision tables, or another pertinent format.
      
    • Effective communication with stakeholders at all levels.
      
    • Excellent written communication skills to deliver technical specifications and presentations.
      
    • Fundamental analytical and conceptual thinking skills in order to understand how business works.
      
    • Ability to influence stakeholders and find acceptable solutions.
      
    • Demonstrated expertise in user testing methodologies and successful project management.
      
    • A proven track record of consistently meeting commitments and deadlines.
      
    • Excellent skills in planning, organizing, and managing time effectively.
      
    • Experience leading, developing and contributing to high-performing teams.
      
    • A history of leading and supporting successful projects
      
    • Experience with Agile Development Methodologies
      
    • Ability to drive change and adapt to evolving environments.
      
    • Collaborative mindset
      
    • Proactive and motivated to achieve results.
      
    • Embraces modeling and prototyping processes.
      
      WHY MAXOR?
      Did you know that patients see their pharmacist an average of 12 times a year? Pharmacy is at the heart of healthcare. Come join Maxor and make a direct impact on patients' lives. Improve your own wellbeing with our robust benefits and flexible work environment. At Maxor, you have a career with limitless possibilities and the charge to make a difference. A company of 1,000 diverse people and almost 100 years of pharmacy experience, we offer the stability of a Fortune 500 company with the energy and innovation of a startup. We provide services and technology that fuel the entire pharmacy ecosystem, but we are more than pharmacy services. We enable pharmacy -care.
      
      WE OFFER: A diverse, progressive culture that supports a work from home model, a "dress for your day" attire when working onsite, and a collaborative, team oriented environment. Our industry leading compensation and health benefits include:
      
      • 
        
      • Comprehensive mental health and wellbeing resources
        
      • Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
        
      • Company paid basic life/AD&D, Short-term and Long-term disability insurance
        
      • Rx, dental, vision, short-term disability, and FSA
        
      • Employer-matched 401k Plan
        
      • Industry leading PTO plan
        
      • And MORE!
        
        
        Maxor is an EOE, including disability/vets
        
        Please apply online at: https://careers-maxor.icims.com/

Keywords: Maxor, Shawnee , Senior Business Analyst, Professions , Overland Park, Kansas